Improve CSI Scores
Translate the information collected from post delivery/service calls into higher CSI Scores for your dealership.
Giving your customers a chance to relate their experiences with your dealership with a real person gives you great insight into how to enhance your policies to provide the best customer experience in the industry.
CLH Consulting will speak directly to your current and potential customers and learn first hand what they thought of their expereince at your dealership. We can provide valuable information from:
- Customers who came in and did not buy
- Post Delivery satisfaction surveys with potential to schedule first maintenance in advance for service department
- Post Service satisfaction survey
To discuss how we can work with you please contact us at (416) 670-3458 or email